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| Core
Values |
The Board of Directors of the Crystal Group has identified ten
common core ethical values that represent who we are. These
core ethical values have developed over time, benefiting from
the strong influence of our founders and our experiences in
the business world. Irrespective of the company within the Group
that we work for, it is important that our individual decisions
incorporate these core ethical values:
- Service
- Honesty
- Integrity
- Fairness
- Accountability
- Team Work
- Consideration
- Excellence
- Reliability
- Citizenship
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| Service |
A commitment to serving clients effectively
and efficiently
An endeavor to be responsive to a clients' needs, requests,
and expectations
|
| Honesty |
A sincere effort to be truthful, accurate
and straightforward
Being candid and non-deceptive in communication and conduct
|
| Integrity |
Maintaining consistency between your beliefs
and your behavior
Having courage to do the right thing & showing loyalty to
company values
|
| Fairness |
Giving respect and assistance to others no
matter their position or influence
Cooperating and partnering both within and outside the company
|
| Accountability |
Answering for your actions or inactions or
of those you supervise
Taking positive and constructive steps to promptly correct mistakes
or defects
|
| Team Work |
Supporting members of the team to work towards
the betterment of the company
Fostering better relationships within the company and with clients
|
| Consideration |
Actively listening to and respecting the
ideas of others
Assuring that those you supervise are not put in compromising
positions
|
|
Excellence |
Applying diligence and work habits to ensure
quality of products and services
Striving to continually learn and improve, not accepting complacency
|
| Reliability |
Only make realistic commitments and keep
the commitments you make.
Being prompt and responsive in business dealings
Maintaining consistency in applying high standards of performance
|
| Citizenship |
Complying with all laws and regulations,
and work for the good of society.
Showing consideration for the welfare of the general public
and environment |
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